With the explosive growth in the adoption of digital channels by retail banking consumers today, many financial institutions have launched "branch of the future" initiatives to engage their consumers in a different way and ward off the fatal outcomes predicted by those in the industry that are forecasting the end of the branch.
For many financial institutions, however, the branch of the future has been a strategy or a concept, or perhaps even a pilot, but we haven’t really seen many of them out in public use.
Listen and learn:
- How retail banking channel usage and customer preferences are changing.
- Research supporting the belief that the industry is at a tipping point.
- Why talk of the “BOF” will finally be accompanied by action.
- What some of the near term changes may look like.
Listen to this valuable webinar and learn how your financial institution can use today’s changes in channel usage and preferences to evolve their brick-and-mortar strategy with a “branch of the future” model delivered in the market.
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