Public safety answering points (PSAPs) often receive requests from law enforcement officials to retrieve
9-1-1 call recordings to collect evidence, review call content, and note the date and time of calls. In this informative article, learn how speech analytics software is helping PSAPs surface evidence and identify related, yet previously undetected, calls that can add depth to investigations.

Fill out the form to download Verint’s helpful Tips and Perspectives article: Speech Analytics in Today's Emergency Communications Centers.

    
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